We have bought two beautiful stoves over the years and have had excellent customer service. On both occasions I was well advised by Donna to select the right size for the room. Highly recommend Burning Question and the knowledgable staff.
Helpful professional staff, extensive showroom, all questions answered in plain english, overall a great help in choosing a new stove.
I chose this company as they were responsive and their price was better than competitors. I'm delighted to say that the level of care & support by this business has been extraordinary & exemplary. Burning Question have helped me unstintingly to be a DIY chimney builder; they have come to site and checked my work; they've provided information and support for the stove which they didn't even supply. I would have really struggled without their advice. Amazing and thank you!
Having dealt with Douglas and his team for many years, I am very comfortable in the knowledge that sending my clients to them, they will receive a warm, professional and knowledgeable welcome. One of the easiest businesses I know to deal with and nothing is ever a problem. Give their showroom a visit today.
L.W. Haddow, Plumbing and Heating
Mark Haddow, L.W. Haddow, Perth
Trustworthy and helpful, fine selection of stoves.
Lovely showroom with extremely knowledgeable and helpful staff.
The Burning Question is a one-stop-shop for all you wood burning and multifuel stove needs. They stock a range of traditional and contemporary designs. Often a number of stoves are on so you can see how the look when burning to help you make your selection.
We bought a stove got great service and advice from buying to fitting and also a great aftercare service would thoroughly recommend their services.
Highly recommend this company, very knowledgeable and professional.